Helmsay is a Windows desktop app for building VRChat and VTuber avatars from a description, photos, or video you have permission to use.

Contact support@helmsay.com.

Acceptable Use & Content Policy

Version 2026-10-14

TODO: [COMPANY LEGAL NAME] and TODO: [COUNTY] will be filled in before this draft is final.

DRAFT - pending attorney review

This policy is part of the Helmsay terms. It applies to the desktop app, the server, and the website. "We" means [COMPANY LEGAL NAME]. Contact: [CONTACT EMAIL].

Helmsay is a Windows desktop app for building VRChat and VTuber avatars. The public contact address is support@helmsay.com. [COMPANY LEGAL NAME] and [CONTACT EMAIL] in this draft are TODO placeholders.

1. Age and accounts

You must be 16 or older. One person, one account. You may not share your password, sell your account, or create an account for someone who is not allowed to use Helmsay. You may not bypass a lockout, a rate limit, or an email confirmation.

2. Your uploads

You may upload only material you own or have the rights to use. That includes photos, videos, reference images, textures, and audio. Do not upload a real person's face or likeness unless they agreed. Do not upload a copyrighted character, a trademarked design, or someone else's artwork and present it as yours. A local name check in the app is a courtesy reminder. It is not permission and it is not a legal opinion.

The checkbox "I own or have rights to anything I upload" is required at sign-up. Checking it is your statement. We do not compare your files to other users' files.

3. Gallery posts

A public post must follow this policy. Do not post sexual content involving anyone under 18, non-consensual intimate images, or content that exists to harass a real person. Do not post malware, scam links, or instructions whose purpose is to break into someone else's account. Tool and license notes on a post should be true.

18+ content is off for now. Do not upload, generate, or post sexual content. Do not upload a real person's face or likeness unless that person agreed.

We may hide or remove a post that breaks this policy, including after a copyright report under the Copyright/DMCA Policy.

4. No abuse of the service

You may not:

- probe, scan, or attack the server except through a private report of a real flaw to [CONTACT EMAIL]
- send malware or use Helmsay to deliver it
- overload the service or work around a rate limit
- scrape the gallery or the app to build a competing product
- reverse engineer, decompile, crack, or redistribute Helmsay except where the law allows a narrow interoperability step
- use another person's account without permission
- misrepresent who you are in a copyright notice or a counter-notice

5. AI and third-party tools

You are responsible for how you use AI output and for obeying the terms of the third-party tools you run (including Blender, Unity, VRChat, Steam, and hosted generators). Helmsay does not grant you a license to those products. Do not use Helmsay to hide the fact that output came from a tool whose license you do not have.

6. Enforcement

We may remove content, refuse a post, end a session, or close an account that breaks this policy or the terms. We may keep an audit row that records the action, the account id, and a short reason code. We do not promise to monitor the gallery. If you think a post breaks this policy and it is not a copyright claim, email [CONTACT EMAIL]. Copyright claims use the Copyright/DMCA Policy, not this inbox alone.

7. Changes

A new version of this policy must be accepted before you continue. The server stores the policy name, version, content hash, time, and client type.

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